Consumer Protection: Practice and Procedures

Get expertise on Consumer Law

Deal in the eCommerce and consumer items, legally

Language: English

Instructors: Rajan Prajapati

₹8000 25% OFF

₹6000 including GST



  • The course helps lawyers and law students get familiar with the detailed procedure to file a consumer grievance,
  • process of approaching a Consumer Forum,
  • detailed descriptions of laws that are applicable,
  • illustrations and case studies to facilitate understanding.


  • unethical practices to run away from responsibility.
  • legal weapon protecting the consumers for over a quarter of a century.
  • Globalization, increase in trade, the emergence of new modes of dealings and supplies
  • e-commerce have created new options and opportunities for consumers,
  • Consumer vulnerable to new forms of unfair trade and unethical business practices.

End result

  • strengthens consumer interests
  • effective administration and settlement
  • consumer disputes in today’s age of digitization and rising e-commerce activities.
  • addresses consumer concerns arising from technological advancements in the marketplace.

Course Curriculum

How to Use

After successful purchase, this item would be added to your courses.You can access your courses in the following ways :

  • From the computer, you can access your courses after successful login
  • For other devices, you can access your library using this web app through browser of your device.

Who can take this course?

  • Decision-makers working in the Government and the Public Sector

  • Entrepreneurs aiming for start-up in the area business 

  • negotiators and representatives

  • Executive Directors and officers of the Company

  • Administrative Officers of the organizations, who regularly enter into or negotiate

  •  Law students wanting to pursue their career in the domain

  • contracts Lawyers looking for specialization

Learning and experience

  • Define provisions under the Consumer Protection and Right to Information Act and apply them to situations accordingly
  • Draft a consumer complaint with ease
  • Confidently approach a Consumer Forum and get aware of the redressal mechanism
  • Weigh-in on the cost-benefit analysis
  • Learn how to resolve disputes through arbitration

  • Get trained in understanding the commercial objectives
  • Learn how to avoid mistakes
  • Get access to hundreds of templates drafted by experts that you can learn from and actually use while doing work
  • Get guidance from the experts to expand the deal to create win-win strategies


The wPractical Advantage

Experience in professional work.

Practical learning with CV enhancement

Feedback on assignments and training.

Internship & job Support.

Networking with students & alumni.

Doubt clearing within 24 hours.

Learning experiences

words from the trainees.

At times, people used to threaten me regarding consumer protection as I was running a shop. Sometimes, what consumers said was not correct. But I didn’t know how to reply. Taking the course with wPractical regarding consumer protection has added value to my business.

— Prashant Sharma

  I am into the e-commerce business. The only area in which I wanted to be well aware of, was consumer protection law. I just wanted a practical application of the Consumer Protection law. I could do the same with wPractical.

— Surya M.

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